In some cases the Preparing to Download Error on The PS4 happens because your PS4 software is outdated and as a result nothing will work as they should until you do an update. In other case the issue can be with the Connection to the Internet as WiFi is less stable in comparison to a Cabled connection. By switching to a cabled connection it should work fine after setting up the connection.
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These cookies do not store any personal information. Restore your licenses. Visit the guide below to restore licenses on your console. Restore licenses on PS5 consoles. Open ports on your router and check the firewall settings. For help with port opening and router settings, please contact your ISP Internet service provider. Update PS4 system software. Manage PS4 console storage space. Safe Mode on PS4 consoles.
Check transaction history. Activate primary PS4 console. Restore licences for your account. Restore licenses. If you are having trouble finding DLC or add-on content, please visit the guides below. Add-on content support. Season Pass support. Need to contact us? Please provide the following information: Any error codes or messages.
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